Alter Spandauer Weg 1, 14641 Wustermark, Germany - The center is well signposted and easy to find.
Parking and Getting Here
What is the best way to get to Designer Outlet Berlin?
Designer Outlet Berlin is conveniently located directly on the B5 motorway and is easily accessible by car. Alternatively, you can reach us by bus and train, or take our free shuttle bus from central Berlin on Fridays and Saturdays. Up-to-date information can be found on our Directions page.
To the Directions page
How far is the outlet from Berlin and Potsdam?
We are approximately 30 minutes from Berlin city centre and around 20 minutes from Potsdam, although travel times may vary depending on traffic conditions.
Is parking free of charge?
Yes, we offer nearly 3,000 free parking spaces, including a multi-storey parking garage. This means you can start your visit without the hassle of searching for a parking space
Are there designated disabled parking spaces?
Yes, we provide designated parking spaces for visitors with disabilities, ensuring the shortest and most convenient route possible from the car park to the center. These parking spaces are clearly marked.
Are there electric vehicle charging stations?
Yes, we offer 10 electric vehicle charging stations in Parking Area 2, allowing you to conveniently charge your car while you shop.
Is there a free shuttle bus from Berlin?
Yes, we offer a free shuttle bus from central Berlin on Fridays and Saturdays, on selected Sunday shopping days, and during special events. The latest information can be found on our Directions page.
To the Shuttle Bus Page
Where can I find information about travelling by bus and train?
On our Directions page, we provide a dedicated section for travelling by bus and train. There, you can quickly find the information you need and plan your journey.
Can I plan my route directly?
Yes, on our Directions page we offer a "Plan Your Route" feature for those travelling by car, making it easy to find the best route to the outlet.
To Direction
Are there car-sharing options available?
Yes, we also provide various car-sharing options on our Getting Here page, where you can click through directly to make a booking.
To car-sharing
Is there parking for bicycles and motorbikes?
Yes, we provide designated parking spaces for motorcycles next to the parking garage. For bicycles, ample parking facilities are available at the main entrance, inside the parking garage, and at the Piazza in the centre of the outlet village.
Opening Hours
What are the stores’ opening hours?
Our stores are open from Monday to Saturday, 10:00 AM to 8:00 PM.
What are the opening hours of the Center Information Desk?
Our Guest Services, also known as the Centre Information Desk, is open from Monday to Saturday, 9:30 AM to 8:00 PM.
What are the opening hours of the restaurants and cafés?
We offer a variety of dining options from Monday to Saturday, 10:00 AM to 8:00 PM. Five Guys is open from Monday to Thursday, 11:00 AM to 8:00 PM, and from Friday to Saturday, 11:00 AM to 9:00 PM.
Where can I find special opening hours, for example on public holidays?
On our Opening Hours page, you will find a link to detailed opening hours. There, you can always find the latest information. Sunday shopping days and their corresponding opening hours are also announced there in advance.
View Special Opening Hours
Services and Facilities
Is free Wi-Fi available at Designer Outlet Berlin?
Yes, we offer free Wi-Fi throughout the centre, allowing you to check offers, browse online, or use the centre map during your visit.
Are there lockers for bags and shopping purchases?
Yes, we offer lockers in various sizes, allowing you to safely store your belongings and enjoy a more relaxed shopping experience. All information, as well as the key for your locker, can be obtained from Guest Services upon payment of a €20 cash deposit.
Can I charge my smartphone at the center?
Yes, we offer power banks so you can keep your devices charged while you're out and about and enjoy your day without worrying about your battery running low. These can be borrowed from our Guest Services desk for a €20 cash deposit.
Is there an ATM?
Yes, there is an ATM available in the centre should you need cash during your visit.
Is there a defibrillator at the center?
Yes, we have a defibrillator available on-site to ensure that assistance can be provided quickly in the event of an emergency. In case of an emergency, our Guest Services team and Security team are available to provide support and assistance.
Is there an information point where I can get assistance?
Yes, we have a Centre Information desk, also known as Guest Services, which serves as the central point of contact for visitors. There, you can receive assistance and answers to any questions related to your visit.
Is there a quiet room for prayer?
Yes, we offer our Silent Room, also known as the Room of Silence, where visitors can pray, meditate, or simply take a moment to relax and recharge. Dedicated washing facilities are available directly next door. All of these facilities can be found near our Guest Services desk.
Where can I get an umbrella?
Even in bad weather, your shopping experience is covered. At our Guest Services desk, you can purchase large umbrella-style umbrellas for €6.00 each.
What is VIP Club?
The VIP Club gives you access to exclusive benefits and special offers. Simply sign up online to enjoy a 10% welcome discount, receive the latest news via our newsletter, get personal invitations to events, and benefit from a 10% birthday voucher. You can find all details on the VIP Club page.
Visit the VIP Club
How can I sign up for the newsletter to receive exclusive benefits and updates?
Sign up for our VIP Club. By registering, you will automatically receive our newsletter and gain access to exclusive offers, invitations to special events, and the latest news and information about Designer Outlet Berlin. Of course, you can unsubscribe from the newsletter at any time.
VIP Club & Newsletter Sign-Up
Families and Children
Are there any facilities or services for families with children?
Yes, we offer a range of family-friendly services, including a children's playground, so that our younger guests can have a great time too. In addition, there is a picnic area with a small play tower, as well as tables and benches under the trees, providing the perfect spot for a relaxing break.
Is a buggy rental service available?
Yes, we offer a complimentary buggy service to help you get around the centre comfortably with young children. This service is available free of charge, subject to a refundable cash deposit of €20.00
Is there a baby changing room?
Yes, we provide several baby changing rooms located near our restroom facilities, allowing you to comfortably take care of your child during your visit. For more information, please contact our Guest Services team. You can also find the locations on the various centre maps throughout the outlet, as well as on the digital centre map.
What is the Kiddie Cab?
We offer our youngest guests a children’s taxi-style stroller (Kiddie Cab), which can be conveniently rented from Guest Services for a daily fee of €5.00. A €20.00 cash deposit is required when renting the stroller.
Accessibility and Infrastructure
Are there public restrooms at the center?
Yes, toilet facilities are available throughout the centre, allowing you to comfortably pause your visit whenever needed. The restrooms are clearly signposted.
Are there accessible restrooms for visitors with disabilities?
Yes, we provide accessible restrooms (disabled toilets) to ensure that all guests can enjoy a comfortable and convenient visit.
Visiting with Dogs
Are dogs allowed at Designer Outlet Berlin?
Yes, we welcome dogs at our outlet and offer a dog-friendly shopping experience. Your four-legged companions are always welcome; however, they must be kept on a leash at all times. Please note that some stores and restaurants may have different policies and may not permit dogs on their premises.
Tax-Free Shopping and Savings
Is Tax-Free Shopping available at Designer Outlet Berlin?
Eligible international visitors can benefit from Tax Free Shopping at Designer Outlet Berlin. In almost all stores, tax refund processing is handled in cooperation with Global Blue or other tax-free shopping providers such as Planet.
How much can I save at the outlet?
We offer outlet prices that are generally 30% to 70% lower than the manufacturer's recommended retail price (RRP). Any exceptions are specified on the homepage.
Contact
How can I contact Designer Outlet Berlin?
You can reach us by phone at +49 (0) 33 234 90 40. Alternatively, you can contact us by email at info@designeroutletberlin.com.